Legal notice
Vendor Name
MALAIKA worldwide store
Address
3-33-4 Horinouchi, Hachioji City, Tokyo 192-0355, Japan
Contact Information
Email: store@wws.malaika.jp
Tel: +81 42 677 9791
Payment Methods
Credit Cards (VISA, MasterCard, and other major cards)
Additional Fees Apart from Product Price
Shipping fees are calculated based on the order's weight and the destination country. Details will be provided during the checkout process.
About Product Pricing
Prices displayed on each product page may change without notice. Please check the latest price when ordering.
Delivery Time
Orders received by 1 PM Japan Standard Time (JST) on weekdays will be shipped the same day. We are closed on Saturdays, Sundays, and public holidays, hence no shipments are made on these days.
Delivery Method
Products will be delivered via courier service. Detailed information on the delivery method will be provided during the checkout process.
Special Agreements on Returns and Exchanges
For defective products, please contact us within 14 days of delivery to arrange for a refund or an exchange/repair. Returns or exchanges due to customer preference are also accepted within 14 days of receipt, however the customer will be responsible for the cost of return shipping and any related fees. The same applies to exchanges of non-defective products. Please note that exchanges may not be possible for unique items or items that are out of stock.
Warranty Information
As our products include general merchandise and clothing, we do not offer specific warranties. Should a product be defective, our returns and exchanges policy will apply.